Timings:

Banking : Banking services are combination of IVR and Agent offering depending on the type of transaction. All IVR transactions are available 24x7 and Agent assisted services are available between 8.00 am to 8.00 pm on all days. Reporting loss of cards is an Agent assisted facility and is available 24 hours on all days.

Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.

Loan Services : Loan services are available between 8:00 a.m. to 8:00 p.m. on all days including Sundays and Bank Holidays.

Demat and Loan Against Securities Account Services : Services are available between 8:30 a.m to 5:30 p.m from Monday to Saturday (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays)

Mutual Fund or Investment Services Account related services are offered @ Toll-free number 1800 22 1006 from BSNL / MTNL Landline, anywhere in India or at (022) 6160 6161 during agent hours between 9:30 am to 6:30 pm on weekdays and 9:30am to 1:30 pm on Saturdays. (This facility will not be available on Bank Holidays and Sundays).